holdLoadout is a manual stop. When it's on, the buyer cannot load out anything — no matter their credit standing — until someone turns it off. Use it for disputes, bounced payments, missing paperwork, or any reason you need to freeze a buyer.
Turning this on blocks every loadout for the buyer immediately. Always record why in the hold reason so other staff understand the freeze.
Technical section
Data model, API, and internals — visible to developers.
